Terms of Service
Terms of Service
Tara Overwater t/a Tara Media (TM).
New Zealand based business and GST registered.
Acceptance of Terms
These terms and conditions govern all supply of goods and services by TM and are effective from 1st of May 2021.
TM reserve the right to change these terms of service by notice to you. Notice may be given by posting the revised terms and conditions here, on the TM website.
If you are purchasing on behalf of another entity such as a company you warrant, you have the authorisation to agree to these terms and conditions on behalf of the entity.
Terms of Payment
Unless otherwise stated in your estimation/quotation:
For projects over $500.00 + GST an invoice for 50% may be provided on acceptance of the proposal by way of deposit. This invoice is required to be paid before the project can commence.
Once a project is deemed complete the final balance will be invoiced.
Payment for all invoices must be made within 7 days of the invoice date unless otherwise arranged.
Invoices for monthly social media assignments; ie planning, content generation, posting and management, will be raised on the 1st of each month of the monthly (4 weekly) posting cycle and payment is due with 7 days of invoice, unless otherwise arranged.
A website project is deemed 'complete' and will be invoiced when the design is approved, not after all the content is provided and/or loaded which may be subject to delays beyond the control of TM.
If client delays a project, the client is still required to pay the final balance within 60 days of the project start.
Changes and Revisions
The estimate/quotation of fixed price quotes are based on the amount of work required to accomplish everything briefed to TM on a project. If additional work is determined to be required after approval of estimate/quote, such work will be costed for approval and/or charged at the rate advised in the original estimate/quote.
Changes and revisions are limited to two rounds after which TM may determine the need to revise the original estimate/quote and/or charge for additional work at the rate advised in the original estimate/quote.
Additional costs will need to be approved before the additional work is undertaken.
Late Payment Fees
TM reserves the right to charge late payment fees on invoices not paid by due date. Currently this is calculated at 10% per month (+GST) on the outstanding amount, plus a one-off administration fee per invoice of $25.00 + GST.
Outstanding amounts beyond 28 days, including late payment charges, may be passed to TM's debt collection agency will all associated costs added to the outstanding amount.
Cancellation and Refund Policy
Either party may terminate an agreement and/or project on 7 working days' written notice to the other party.
Where TM have completed work and/or incurred costs in respect to the cancelled project and/or agreement, TM will invoice for the work done and/or costs incurred.
In cases where this amount may be less than the amount of a deposit that may have been paid, the surplus funds will be refunded. Where costs owed exceed the amount of a deposit paid, TM will raise an invoice for the additional costs owed.
TM assumes no responsibility for the completeness and current accuracy of the information provided.
Due to the public nature of the internet, all material submitted to TM for posting will be considered pre-verified by the source as publicly accessible and/or permission granted for posting.
TM shall not be held responsible or liable for any inaccuracies or falsehoods posted online as part of clients' assigned project(s). In the event of any inaccuracies or falsehoods being discovered it is the clients' responsibility to inform TM of any changes and/or corrections necessary and all associated costs in TM carrying out these changes/corrections will be charged to the client.
All TM terms of service is governed by by New Zealand law and all parties submit to the non-exclusive jurisdiction of courts of New Zealand.